Summary
Ad Store Return & Refund Policies for Consumers
Return and Refund Policy
Effective Date: August 7, 2025
At Ad Store, we want you to be completely satisfied with your purchase. If you’re not happy with a product, we’re here to help.
🛍️ Returns
You may request a return within 3 days of receiving your item.
The product must be *unused*, in its original packaging, and in the same condition that you received it.
* Some items (e.g., perishable goods, digital products, or health & personal care items) may not be eligible for return. This will be clearly mentioned in the product description.
💰 Refunds
* Once we receive and inspect your return, we will notify you of the status.
If approved, your refund will be processed to your original payment method within *3-5 business days*.
Shipping fees are *non-refundable* unless the return is due to a product defect or our error.
🔁 Exchanges
We only replace items if they are defective or damaged. If you need to exchange it, contact us at [[email protected]]
📩 How to Request a Return
To initiate a return, please contact our support team with your order ID and reason for return at [[email protected]] or through our Help Center .
